Return Policy

Effective Date: [17/09/2025]

​

We take pride in the quality of our products and aim to ensure every order arrives in perfect condition. However, if your item arrives damaged during delivery, we’re here to help.

​

Returns Eligibility:

We only accept returns or issue refunds in the event that your order arrives damaged.

​

To Request a Return or Refund:

• You must contact us within [3 days] of receiving your order.

• Email us at [dr-ajdin@rhealthcare.shop] with your order number and clear photo(s) showing the damage to both the item and the packaging.

• Once we verify the issue, we will offer you a replacement or a full refund to your original payment method.

​

We do not accept returns for:

• Change of mind

• Incorrect product selection

• General dissatisfaction

• Normal wear and tear

​

Important Notes:

​

• Items must not be used or altered.

• We reserve the right to decline refund requests that do not meet our return policy terms.

• Shipping costs are non-refundable unless the return is due to a verified damaged item.

​

​

​