Return Policy
Effective Date: [17/09/2025]
We take pride in the quality of our products and aim to ensure every order arrives in perfect condition. However, if your item arrives damaged during delivery, we’re here to help.
Returns Eligibility:
We only accept returns or issue refunds in the event that your order arrives damaged.
To Request a Return or Refund:
-
You must contact us within [3 days] of receiving your order.
-
Email us at [info@rhealthcare.shop] with your order number and clear photo(s) showing the damage to both the item and the packaging.
-
Once we verify the issue, we will offer you a replacement or a full refund to your original payment method.
We do not accept returns for:
-
Change of mind
-
Incorrect product selection
-
General dissatisfaction
-
Normal wear and tear
Important Notes:
-
Items must not be used or altered.
-
We reserve the right to decline refund requests that do not meet our return policy terms.
-
Shipping costs are non-refundable unless the return is due to a verified damaged item.