Shipping Policy

​Effective Date: [17/09/2025]

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Shipping Area:

 

• We currently ship only within the United Kingdom.​

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Order Processing:

 

• All orders are processed within 72 hours (3 business days) from the time of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

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Delivery Method:

 

• Once processed, orders are shipped via Royal Mail Special Delivery Guaranteed by 1PM (next-day delivery service) to ensure your purchase arrives quickly and securely.

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Tracking:

 

• A tracking number will be emailed to you once your order has been dispatched, so you can follow your parcel every step of the way.

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Delivery Times:

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• Orders are typically delivered the next business day after dispatch.

• Please note that delivery times may be affected by factors outside of our control, such as postal delays or weather conditions.

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Shipping Address:

 

• Please ensure that the shipping address provided at checkout is accurate and complete. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.​

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Shipping Costs:

 

• Shipping fees, if any, will be clearly displayed at checkout.

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Lost or Damaged Items:

 

• If your order is lost or damaged during shipping, please contact us immediately at [dr-ajdin@rhealthcare.shop] so we can assist you promptly.

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